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COVID-19 Response Update:

until further notice.

For the safety of our customers and associates, PriorityOne branches will be open by drive-thru,

ATM, or lobby appointment only

In response to the current COVID-19 pandemic, we have made the decision to close all of our lobby entrances temporarily. As always, the health and safety of our customers, employees, and community members are our top priority. *All drive thru windows will remain open for normal business hours and will be fully operational. All of our branches, with the exception of our new Ridgeland location are equipped with a Drive Thru. For outside of the lobby assistance at our Ridgeland location, please visit the ATM located in our front foyer, or call 601-414-2100 upon your arrival to the branch and an employee will be happy to assist you.

*Collins Civic Center Drive Thru will be open on the 1st, 3rd and 15th of the month or the preceding Friday ONLY.

To make an appointment with a lender, for access to your safe deposit box, or if you have any questions or need assistance, please contact us:

* Brandon Branch:


* Collins Civic Center Branch:


* Collins Main Street Branch:


* Flowood Branch:


* Hattiesburg Bellevue Branch:


* Hattiesburg Branch:


* Magee Retail Branch:


Magee Lending Center:


* Mendenhall Branch:


* Morton Branch:


* Pelahatchie Branch:


* Richland Branch:


* Ridgeland Branch:


* Seminary Branch:


*Denotes an available ATM at that location

PriorityOne Bank offers many alternate banking solutions for those that wish to avoid public places or cannot access our drive thru or ATMs during this time.

Go Online! Our Online and Mobile Banking services that are available 24 hours a day, 7 days a week, allow both consumers and businesses to perform many banking transactions from your home or office location, which includes the ability to deposit checks, transfer funds between accounts at PriorityOne Bank and/or another financial institutions, check your balance, review account activity, pay your bills, send money to others using PeoplePay and more. To enroll in our Online Banking and Mobile Banking services click here.

Utilize our Telephone Banking Service: Our free 24/7 automated telephone service; allows you to Check balances, verify items paid and/or transfer funds between your accounts by simply dialing 1-800-748-1705 or 601-849-6624 to set up or access your accounts today. This service is fast and easy-to-use and utilizes advanced security protocols to protect your personal financial information.

Use our Text Banking Service: SMS text banking works with any text enabled phone to bring PriorityOne wherever you are. Once the service is activated, you can send a message to ‘49794’ to see your balance, recent transactions, and more! For a comprehensive list of our text commands visit our Anywhere Banking page and click the “SMS Text Banking” tab. To activate SMS Text Banking, log in to your existing PriorityOne online banking account and opt in under the mobile banking tools section of your dashboard.

Apply Online: Digital applications are available for opening new deposit accounts, here.

Call us! Our Customer Service Team is available to assist with your banking needs or questions you may have via phone at 601-849-6434 or use our contact form located on our website to email us. As a reminder, please do not include sensitive account or personal information in the contact form or email.

Make a Loan Payment Via Phone: Make your loan payment via phone by contacting your local branch.

Where to find updates from PriorityOne Bank:

We will continue to monitor developments around COVID-19 and provide updates as they relate to the Bank on our website and on our Facebook page. We may also send our periodic updates using our Texting Service, to sign up for this service, simply text the code “POBText” to 95577 from your mobile phone.

Contact Us:

For general questions, or concerns, or to make a loan payment, Contact Your Nearest Branch.

For questions regarding Online Banking, Mobile Banking, SMS Text Banking, and Online Account Applications, contact our Online Banking Department: 601-849-6435 or 866-639-9820, Monday - Friday from 8:00 am CST - 5:00 pm CST.

For information regarding your account or general account related questions contact Account Services: 601-849-6434, Monday - Friday from 8:00 am CST - 5:00 pm CST.

For information regarding your PriorityOne Bank Debit Card, contact Card Services: 601-849-2188, Monday - Friday from 8:00 am CST - 5:00 pm CST.




Please remember that PriorityOne Bank will never ask for personal or account information by e-mail or solicit account information by phone. If you receive a suspicious phone call, text or e-mail, do NOT give out any personal or account information.

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